I would have to disagree with ScnRebel on this.
I went the CVB route, filled it in, got it countersigned by all the right ‘terminals’ and then sent it off to the CVB in LA. This was at St Hill and I was assured that I would get my money within 1 – 2 weeks.
So, 2 weeks went by and I hadn’t heard anything. So I phoned the LC, who had introduced herself to me a couple of weeks before and told me that she would be personally overseeing the cycle and if there were any problems I was to call her. But, when I phoned, she was never available to take my call. She never returned my calls either.
So I tried to contact other people at the org and got the same result. Incensed by their hypocrisy and duplicity I contacted a lawyer and wrote up all the details along with all my receipts. They sent the org a letter demanding repayment. No reply.
So, I started writing to my MP, the local paper, the BBC, Town Mayor, Trading Standards – everyone I could think of. Then, I sent a letter straight to OSA telling them what I had done and adding that I was looking forward to seeing them in court.
Magically, a couple of days later, I got a text from the ED of the org telling me that they would be paying me my money back! Then, I got a form to fill in, which was basically a waiver saying that I would get my money back if I agreed to never speak about Scientology to anyone ever again, never sue the CoS or in fact doing anything ‘contrary’ to it’s interests and never help anyone who wanted to sue the CoS either.
I refused to do this and instead wrote my own waiver which essentially was a receipt for the money still on account and that the matter would be settled on receipt of this money.
By their own policy, they have to refund any money on account. But, as we know, they don’t always follow their own policy.
My advice would be to:
1. Get a full up to date statement and check it. If it doesn’t match your expectations, pursue it until it does. It is important that you get them to confirm in writing how much money is in your account.
2. Formally request a refund, in writing. Use registered post as required.
3. Once they have received the refund request, give them a little time to process and then contact them again to ask them when you can expect repayment and point out that per their own policy it must be
PROMPT. Tie them down to a specific time period e.g. 2 weeks.
4. You can start their CVB form if you wish, but remember that you don’t have to do the steps, you are doing them a favour, not the other way around.
5. If they ask you to sign a waiver limiting your future rights – refuse and then repeat that you are legally entitled to
YOUR money.
6. Received check / cheque and pay into your bank account.
If at any stage they drag their heels or refuse to communicate, get legal advice (preferably fixed cost) and be prepared to kick up a stink. They hate being in the news. And don’t take any crap. If they tell you are ‘throwing away your eternity’ or other such rubbish, just start repeating some of the stories you have heard about what has been going on at Int and other places and how the CoS is failing and that they are wasting their lives etc.
Stick to your guns and you will be successful.
Axiom142